From the sale to the installation of my new fireplace insert – working with Energy House was amazing. I worked with Kevin, and he made everything so easy for me.

The installation crew was professional, and they did a great job. I can't …

Excellent customer service. F.J. was very informative and walked us through the entire process of getting our hot tub ready to install and made sure to answer every question with great detail. Would love to do business with them again in …

Kevin did a fabulous job helping us through the whole purchase process of our new hot tub, we love it . The whole staff that we met during the process and the installation were just amazing ❤️

It took longer than expected to arrive

My husband and I are so happy we were referred to energy house. They are so helpful and explain everything so thoroughly. A very professional company. We are so happy with the outcome of our fireplace. We can’t wait to use it this winter.

Excellent service and inventory.

I have never had such exceptional customer service as I did with Kevin at Energy House.

I live in Orange County and was traveling through Fresno and decided to stop in as I was looking for an electric fireplace. Not only did he answer all …

Great service

I’ve had nothing but good experiences at the Energy Saving House. The staff is amazing! The installer’s have been so helpful installing my hot tub and educating me on taking care of it as well, Sandy has taken care of me with Products …

Wonderful place! I can’t recommend them enough. Purchased my spa here a few years ago and regularly come back for chemicals. Warm, friendly staff who are extremely knowledgeable (thanks Kevin!).

Great business.

Helped us make the right decisions.

Install was quick. Would definitely recommend.

After looking at a few fireplace companies, we chose Energy House to install a gas fireplace insert through the Valley Air Fireplace Exchange program. Robert guided us through the process and showed us options to choose from. We chose the …

Thank you for making the insert an enjoyable project. We sing your praises to anyone who can hear. Best, Richard and Ellen Lee.

We bought our salt water spa 2 years ago and absolutely love it. Never have we ever been in a hot tub so nice and clean. Balancing the water is really quite simple. We even use it in the summer without the heater at a small pool. …

We purchased a small gas logs stove. We were given a discount as a floor model and once the blower came in installation was scheduled. We had a cinder block basement wall to go through and the installers had no problems. It serves the …

We are return customers.

Our new home needed a gas insert fireplace to replace an old wood-burning fireplace. We called Energy house and Robert helped us that same day- showing us models that would work in our home and informed us of an …

We just purchased a pellet stove. Sandy was Excellent to work with!! Very knowledgeable and not Pushy! Great personality and gave us the time to decide what we thought would we would be most comfortable with. We even called her a couple …

Fairly easy, pretty much helped with all the aspects of purchasing the fireplace insert and installation.

We bought a hot springs hot tub from energy house at the Fresno fair. We dealt with F. J. Higgins. He was so friendly and honest; he gave us the best service. We even called him up later to upgrade the hot tub the next day after thinking…

Very helpful, friendly and knowledgeable.

Sandy Reed was excellent in assisting me and my wife on the right gas insert and her customer service is outstanding! Sandy even helped in processing the documents for the reinbursement from San Joaquin Valley Air District . Thank you …

We were very pleased with all aspects of our experience with the Energy House from the initial sales greeting to final paper work to be submitted for grant. The installation was completed in an amazingly professional manner as well. This …

The service was fantastic and the staff was very knowledgeable. I love our spa

Very please with staff, product and installation! Thank You !!

Very professional, We have purchased 2 different items from here. We love the service they provide. The sales woman that we deal with her name is Sandy. She is very knowledgeable in the products she sells and is very responsive, and she …

They really know their products, very professional. With their knowledge of everything, it made it easy to get just what I needed, thanks Energy House. 👍👍

Good customer service. Friendly, courteous, willing to answer questions.

Great customer service and friendly environment.

DO NOT RECOMMEND!!! They have horrible customer service. Larry their Fire Insert Installer was very rude & disrespectful all 3 times he came to my home. We spent $12,000. on our Harmon Pellet Stove. Didn't expect to be treated like this. …

Energy House was great to work with. After the purchase of gas insert, the installers called with a time and they came when they said. Once completed, energy House submitted the paper work to sjva same day. There communication is …

Kevin was very knowledgeable and kind to my 92 year old dad. Their install was great and very professional. Highly recommend.

Great service when we bought all the way to the delivery. The delivery team was fast and informative. Went over the whole process with us and made sure to tell us if we needed anything at all, to not hesitate to contact the store anytime. A…

Love our hot tub! There was no pressure at all to buy when we went into the store. We purchased a 3 person tub with a bench, smooth interior, lights and 2 speed jets. Fits perfectly on our back patio. Came with cover, lift/holder for cover…

Great people to work with. New Gas Fireplace looks and works great. A whole lot nicer than burning firewood. Installers did an excellent job. Thank You.

All I can say is Wow! My husband and I went to the store late, near closing, but Kevin and the owner stayed very late showing us the gas fireplaces available. They were kind and social and didn’t rush us out.

We did make a purchase.

When …

Made every step of our purchase easy! We are so pleased with our fireplace insert. Beautiful and functional.

Don't waste your time going somewhere else.

These guys are fast, knowledgeable, and easy to work with.

Couldn't have been an easier transaction and installation.

And most important, we got what we wanted and not "what was easy to install…

I liked Sandy who sold the pellet stove to me. I didn't feel like the follow-up was as good, I had to call for info. The installer didn't give any info on using the pellet stove, just said read the manual.He did tell me I had to clean it. …

Excellent customer service. Ask for Kevin.

Fantastic service! Walked out after purchasing a Quadra Fire Insert--best choice I could ever have made...highly recommend their knowledgeable sales reps and the professional installation service!

The experience begins in their beautiful showroom located on Bullard Avenue of Hwy 41. They have a variety of beautiful gas inserts. Since our gas insert was in stock, we just waited a few weeks for the installer to have an opening. I had …

Exceptional service and help from start to finish on our gas insert project!

We had an excellent experience with Energy House. They helped us handle the necessary paperwork to receive our rebate. Thanks Robert for your exceptional service.

We love our fireplace. Wish we had done this sooner. No more getting and stacking wood. No more going out on a cold wet AM to get wood for afire. Just push a button.

We purchased a hot springs flair hot tub from energy house. The financing was very reasonable! Customer service was exceptional! The crew that delivered the hot tub and installed the electric panel did an outstanding job as well!! They …

Very professional from the time we stepping into the business. My wife and I were showed various options for zero clearance fireplaces and from those options we pick the best choice for us. We requested some additional work and they had …

I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless…

Very helpful!

Women was very friendly, patient, talked about every detail of the jacuzzi we asked about. So I made my decision right there and then. I put a down payment on the jacuzzi I picked, then later my daughter Crystal went and sent them the …

Very helpful and comitted to serving their client’s needs and promises made.

Sandy was awesome. Knowledgeable and friendly. Great experience in purchasing our first hot tub!

Robert was great to work with very knowledgeable and helpful

Great service 👏

Best quality spas on the market, but not cheap. You pay fir what you get. On a big purchase like a spa, you want it to last and Hot Springs spas are the best.

My wife & I made a purchase here yesterday afternoon. Surprisingly busy for a Sunday. As soon as a chance was open we were greeted & had every question answered professionally. If looking for a spa or hearth this is definitely the place. …

I love the staff here! They are all amazing, and Jill is the BEST! They were all very helpful and allowed us to make payments while waiting for our pool to get done. They did everything they could do get our delivery early and we are …

I love this place, not only did we get the hot tub of our dreams, but the entire staff is AMAZING!!! We are getting the delivery tomorrow morning and we are so excited! They were doing everything to make it happen before Thanksgiving... …

Steve’s and his team are super! Some of the best customer service I’ve ever experience, great price, and I love my Hot Springs spa!

This is the place to go for a spa. The prices are good and the customer service is great. Kevin is knowledgeable and patient. When he says "call me anytime with questions", he actually means it. We highly recommend Energy House.

Energy House has the best spas available! Friendly and very knowledgeable staff and only carry high end spas and other outdoor patio accessories (swim spas, fireplaces, etc.)

You can even try out the spas here by if you make an appointment…

Sandy is the Bomb-diggity , cheers for the swim-spa folks, we love it.

They had exactly what I was looking for and made the process painless.

Awesome costumer service and very attentive installation contractor.

All the work done under one roof. I shopped around for a gas insert for my wood fireplace. Team Energy House under Robert took care of all my challenges and nuances for getting this feat accomplished. Unlike the other locations we …

Knowledgeable salesperson helped make this selection easy. Great showroom and well displayed section of reasonable priced supplies. The spa was delivered within a few days and the two setup personnel were very friendly and answered all the …

Price, installation and service were all top notch. Every person we encountered and every step of the process was professional. We were very happy with purchasing our fireplace insert from Energy House and their team.

This was the second stop in our search. The first had good products and just mentioned the AQB rebate. Then they showed us the rack with descriptions and paperwork. If we got an insert from them, all the filing process was up to us.

Energy…

Even though they don’t repair or have parts for superior fireplaces, they are still helpful. They helped me connect with the right people so I can get me superior logs and I am so happy! Thank you!

Nice and helpful employees. We have recommended many people to get their spa from this company. We purchased a gas insert. And love it. So went back for a spa from them. Love it.

They were so easy to work with. I just love the unit I bought. They were very good at advising me the differences pros and con. Wonderful that they had their people put it in and take old one. A++

Very informative and clear instructions on the purchase. Time line explained and was given the opportunity to schedule early. Very Professional service.

Thorough, honest explanation of products. Competitive pricing

Staff here is amazing!

Great experience. Great people. Great prices . I would highly recommend!! ⭐⭐⭐⭐⭐

You guys made the process very smooth! You take care of all the details and having your own crew do all aspects of the install make it super easy and fast!

We went there to purchase a registered insert for our fireplace. We were greeted promptly, all of our questions were answered, and everything was explained by a knowledgeable professional. They helped us with each step, including the …

The friendly staff were always ready to help and their install personnel were just as friendly. The gas insert I purchased just went in with a extra nudge.

Great product, installation very easy, and great rebate!

You're guys did a awesome installation job .Clean and professional. Salesman was very helpful and honest Would highly recommend Energy House to anyone!

I was in good hands from start to finish. My fireplace is small and curved, so needed special attention to make an insert work. Energy House knew what they were doing and delivered in the final product installation. We are very pleased.

We had a very positive experience with the energy house. We purchased an insert in December of 2020. The entire experience was very positive from our first visit to the installation a few weeks later.

On time love the spa was professional was informative about what needed to be done

Great service & friendly staff. Energy House was great from start to finish! I would DEFINITELY RECOMMEND!! Job well done!

Kevin was very helpful, thank goodness, and I love my fireplace...but Sandy, who sadly, initially waited on me, was not competent, dropped the ball, so be careful who you talk to. I even sent a neighbor there and told them to ask for her…

Stove is working great, service was good got our $3000 check from county, everything so far is great!

Amazing showroom, large selection, friendly staff, and quality spas!!

Absolutely the easiest transaction! I was needy on last minute purchase. Owner took me to the warehouse to pick all my stuff up personally! Talk about taking care of your customers! I thrive on customer service at my job, customer is always…

The people are very nice, great selection of hot tubs and stoves.😁

Excellent service start to finish! Kevin was great in the store and setting us with all the information we needed in making our best decision. Larry did a fantastic job installing our insert, gas line and electrical outlet. Five stars in my…

Our 3rd purchase w/Energy House & Robert as our salesman !!!! We're amazingly happy w/our insert and service. We use ut EVERY day. Thank you Energy House

Purchased a new Hot Spring spa after almost 30 years of nearly flawless service from my previous Hot Spring Classic spa. The bonus was dealing with HotSpring national sales manager FJ Higgins who happened to be in the store the day we were…

Knowledgeable and answered all of our questions

Great knowledge of their product and exceptional customer service!

It was much more than expected. Extremely pleased.

Great service! Love the new gas insert.

I was greeted well each time I visited while shopping for hot tubs. I was given a good price, excellent hot tub and a couple accessories thrown in. Delivery was smoothly accomplished and throughout the process the sales and support staff …

Very knowledgeable. Friendly and accomodating.

Great people and amazing service. Our spa was delivered and set up and we love it. They delivered on all promises made.

Friendly and helpful service

Sandy was the sales associate that helped me. She did all my paperwork and made everything seem so easy and I live my new fireplace insert. The guys that came out and did the installation we great and all arranged by her. It was fantastic!